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Terms & Conditions


TRAEGER -- PRODUCTS -- TERMS OF SALE
Last Updated: May 13, 2021
Welcome to Traeger Grills where you can find our Smoked Brisket Boxes and other specialty food products. These Terms of Sale (“Terms”) apply to your purchase of Traeger Smoked Brisket Boxes and other specialty food products (“Products”) from Traeger Pellet Grills LLC (“Traeger”) via the website currently located at https://www.traegergrills.com/ and any successor websites (collectively, the “Site”).
By purchasing any Product, you agree that you have read these Terms and you are legally bound by these Terms. If you are using the Site on behalf of an entity, you represent that you are an employee or agent of such entity and you have the authority to enter into these Terms on behalf of such entity.
For the purpose of these Terms, you and, if applicable, such entity will be called “you”.
We may make changes to these Terms from time-to-time. If we make a change, we will provide you with notice of the change by sending you an email, providing a notice through the Site, and/or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of the Site after we provide notice of a change will confirm your acceptance of the change.
1. Privacy
For information about how we collect, use, and share information about you, please see our Privacy Policy
2. Incorporated Terms
All of the terms and conditions of Traegergrills.com Terms & Conditions (“T&Cs”) are incorporated into these Terms by reference.
3. Orders and Shipping
When you place an order for Products via the Site, we will use commercially reasonable efforts to promptly fulfill your order. We may, in our sole discretion, refuse to process, restrict shipping destinations for, stop, and/or cancel any orders.
Although Traeger takes every reasonable measure to have sufficient inventory to provide Product(s) to you, availability of Product(s) may change without notice. Traeger is not responsible for the unavailability of Product due to popular demand, discontinuation or shortages. Traeger reserves the right to substitute a similar product. Substituted food items may contain different ingredients and allergens than those in items originally ordered.
Prior to consumption, please be sure to carefully check all labels and notices accompanying the Products for the most updated information regarding ingredients and nutritional content, including new and improved items, especially if you or any members of your family have any food allergies. We use third-party carriers to deliver Products and we provide you with tracking information for every package. It is very important that you provide us with the proper shipping information and any special instructions that the delivery driver may need.
We do not allow returns of Products. All sales are final. Further, shipping and return information can be found here.
4. Fees
You are responsible for the price for each Product you order together with all applicable taxes and shipping fees. Unless we state otherwise, all payments (a) must be made in United States Dollars, (b) must be made by payment card via Traeger (or its authorized payment processor), and (c) are non-refundable.
You authorize Traeger (or its authorized payment processor) to charge the payment card provided to Traeger in accordance with the terms and conditions of these Terms, and you represent and warrant that you are authorized to use and have fees charged to the payment card provided by you to Traeger.
5. Food Safety and Nutrition Information
Please note that because our Products are continually being developed, nutritional information on the Site, mobile applications, and social media accounts reflects recent updates to Products based on evolving ingredients. The nutritional information for Products at the time of their preparation is reflected on the labels and notices accompanying our Products. Therefore, nutritional information for Products in your possession may not match the nutritional information with respect to those Products that is displayed on the Site, mobile applications, or social media accounts.
Because some of the information on the Site may relate to modifications to your diet, you agree to use your good judgment and reasonable care, including seeking counsel from your healthcare providers, prior to making any changes to your diet or lifestyle. No information on the Site is intended as medical or healthcare information or advice. Please consult your healthcare professional(s) regarding all matters related to your diet and health, including without limitation herbal and nutritional products. You agree not to rely on any information on the Site to make health-related decisions. You should always consult with your healthcare professional before adopting any dietary advice or providing any of our Products to yourself, your family members, or others, whether offered by and through Traeger or otherwise.
Products may contain or may have been manufactured in a facility that also processes dairy, eggs, fish, shellfish, soy, and tree nuts. If you have (or anyone under your guardianship has) an allergic reaction or other adverse health event, promptly contact your health care provider.
6. Disclaimer and Limitation of Liability
Traeger disclaims all representations and warranties (express or implied, or oral or written) arising out of or related to the Site, whether alleged to arise by operation of law, by reason of custom or usage in the trade, by course or usage in the trade, by course of dealing or otherwise, including any warranties of merchantability, fitness for any purpose, non-infringement, and condition of title.
Traeger will not be responsible for any loss or damage resulting from your reliance on nutritional information, nor for ensuring that whatever Products are purchased or consumed are in accordance with such consumer’s respective dietary needs, restrictions or preferences. Always check the ingredients associated with any Products that you receive from Traeger to avoid potential allergic reactions.
NEITHER TRAEGER NOR ITS RELATED PARTIES WILL BE LIABLE TO YOU OR ANY INDIVIDUAL/ENTITY FOR ANY INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THE SITE OR ANY PRODUCTS SOLD VIA THE SITE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY, OR OTHER THEORY), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
THE TOTAL LIABILITY OF TRAEGER AND ITS RELATED PARTIES FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR ANY PRODUCTS SOLD VIA THE SITE WILL NOT EXCEED THE AMOUNT ACTUALLY RECEIVED BY TRAEGER FROM YOU FOR THE PRODUCT GIVING RISE TO THE DAMAGES THAT OCCURRED.
7. General
These Terms, together with the T&Cs, constitute the entire agreement between you and Traeger relating to your access and use of the Site. In the event of a conflict between the terms and conditions of these Terms and the terms and conditions of the T&Cs, the terms and conditions of these Terms will govern. If any provision of these Terms is invalid, illegal, or incapable of being enforced by any rule of law or public policy, all other provisions of these Terms will nonetheless remain in full force and effect so long as the economic and legal substance of the transactions contemplated by these Terms is not affected in any manner adverse to any party. Upon such determination that any provision is invalid, illegal, or incapable of being enforced, the parties will negotiate in good faith to modify these Terms so as to effect the original intent of the parties as closely as possible in an acceptable manner to the end that the transactions contemplated hereby are fulfilled.
8. Traeger Provisions Gift Card Terms and Conditions
Gift cards can only be redeemed at provisions.traeger.com. Only valid on orders shipped to the continental US. Gift card code must be entered at checkout to be applied. Cannot be redeemed for cash or credit unless required by law. Traeger Provisions is not responsible for any lost or stolen gift cards. Cannot be combined with other offers or applied to previous purchases. Resale of Traeger Provisions gift cards is strictly prohibited.